Bloom Parcel

Welcome to Bloom Parcel.

We are a small, quietly–working studio devoted to thoughtfully curated flower seeds and garden-inspired gifts.

No factories. No rush. Just a tiny team, a gentle pace, and an affection for beautiful things that grow slowly.

Every parcel is hand-packed with care —

a little seed, a little love, a little hope.

We like to think of it this way:

we send you a seed today, and when it blooms, may it remind you of us.

Our process is simple, but intentional.

We choose varieties we love, prepare each order with our own hands, and wrap every parcel the way we would gift it to a friend. Because planting something — even the smallest seed — is an act of belief. And we hope to be part of that moment for you.

Because all orders are prepared by hand, our processing time is usually 10–20 business days before shipping. Thank you for your patience — good things grow quietly, and seeds always take time.

Bloom Parcel is more than a shop.

It’s a tiny celebration of slowness, care, and the joy of watching something come to life.

Let’s enjoy the slow, beautiful journey of watching something bloom — together. 🌱💛

Thank you for choosing Bloom Parcel.

This Shipping Policy explains where we ship, how long orders take to prepare, and how shipping fees are calculated.

1. Shipping Area

We currently ship primarily to the United States.

Additional regions may be added in the future.

2. Order Processing Time

All orders are hand-packed in small batches to ensure quality and accuracy.

• Processing Time: 10–20 business days
  
• Orders are shipped once processing is complete
  
• Processing times may vary during holidays or high-volume periods
  

Business days do not include weekends or public holidays.

3. Shipping Methods

We ship through:

• USPS
  
• Local delivery partners (depending on destination)
  

A tracking number will be provided once it becomes available.

4. Shipping Fees

• Standard Shipping: USD $9.90
  
  (Shipping cost may vary depending on total parcel weight)
  
• Free Standard Shipping on orders over $39
  

5. Important Notes

• Delivery times may vary based on distance, customs procedures, and local carrier performance.
  
• Once an order has been shipped, delivery is outside our direct control.
  
• Please ensure your shipping address is correct at checkout to avoid delays.
  

6. A Kind Reminder

Every seed parcel is prepared with care and attention.

Thank you for your patience — good things grow slowly, and seeds are no exception.

Thank you for shopping with Bloom Parcel.

Because seeds are biological and perishable products, our refund and return policy follows industry standards and ensures clarity for all customers.

1. General Policy for Seeds (Perishable Products)

Seeds are considered perishable, biological items.

For this reason, we are unable to accept returns or refunds once an order has been shipped, except in the cases listed below.

2. If There Is an Issue With Your Order

We want every delivery to arrive safely and correctly.

If you experience any of the following issues, please contact us within 7 days of delivery:

• Damaged items
  
• Missing items
  
• Incorrect products received
  

We may ask for photos to verify the issue.

Once confirmed, we will provide one of the following solutions:

• A replacement of the affected item(s), or
  
• A refund, depending on the specific situation
  

Our goal is to resolve issues fairly and promptly.

3. Why Refunds Are Limited

Each order is hand-packed with care.

Because international shipping may involve:

• Temperature changes
  
• Customs handling
  
• Transit delays
  
• Environmental conditions
  

These factors are outside our direct control and may affect seed performance.

For this reason, refunds cannot be issued for factors related to planting results or external conditions.

4. Order Changes or Cancellations

If you need to modify or cancel your order, please contact us before the order is shipped.

Once an order has been dispatched, it can no longer be changed or cancelled.

5. Contact Us

If you need support regarding your order, please reach out:

📩 Email: support@bloomparcel.com

We are always here to help and will respond as soon as possible.

6. A Small Note From Us

Every seed carries a little hope.

We pack each parcel with care and sincerity, and we truly want every order to arrive safely in your hands.

At Bloom Parcel, we care not only about the seeds we send, but also the trust you place in us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, make a purchase, or contact us for support.

By using our website, you agree to the terms described below.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

• Name
  
• Shipping and billing address
  
• Email address
  
• Phone number (if provided by you)
  

1.2 Order & Payment Information

• Products ordered
  
• Order amount
  
• Payment method
  
• We do not store or have access to your full credit card details.
  
  All payments are processed securely through trusted third-party providers (e.g., Shopify Payments, PayPal).
  

1.3 Website Usage Data

Collected automatically when you browse our website:

• IP address
  
• Browser type
  
• Device type
  
• Pages viewed
  
• Time spent on site
  
• Cookies and tracking technologies
  

1.4 Cookies & Tracking Tools

We use cookies and analytics tools (such as Google Analytics, Meta Pixel, and Shopify’s built-in analytics) to:

• Improve website performance
  
• Understand user behavior
  
• 
  Personalize your shopping experience
  
• Measure advertising effectiveness
  

You may disable cookies in your browser settings, although certain features may not function properly.

2. How We Use Your Information

We use your information only for purposes related to your shopping experience, including:

2.1 Order Processing

• Processing payments
  
• Fulfilling and shipping orders
  
• Sending order confirmations and tracking updates
  

2.2 Customer Support

• Responding to your messages or inquiries
  
• Resolving issues related to your order
  

2.3 Business Operations

• Improving website functionality
  
• Enhancing user experience
  
• Analyzing website performance
  
• Detecting fraud and protecting our store
  

2.4 Marketing (Optional)

We may send you non-transactional emails only if you voluntarily subscribe.

You may unsubscribe at any time.

We do NOT sell, rent, trade, or share your personal information with third parties for advertising or marketing purposes.

3. How We Protect Your Data

We take reasonable technical and organizational measures to secure your information, including:

• Encrypted payment processing
  
• Shopify’s secure hosting infrastructure
  
• Limited employee access to personal data
  
• SSL encryption throughout the website
  

While no system is 100% secure, we continuously work to safeguard your data from unauthorized access, disclosure, or misuse.

4. Third-Party Service Providers

We share your information only with trusted service providers necessary to operate our business, such as:

• Shopify (e-commerce platform)
  
• Payment processors (Shopify Payments, PayPal, etc.)
  
• Shipping carriers
  
• Analytics tools (Google Analytics, Meta Pixel)
  

These providers have their own privacy policies and process your data only as required to perform their services.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
  
• Request correction of inaccurate information
  
• Request deletion of your data
  
• Opt out of marketing communications
  
• Restrict or object to certain types of processing
  

To exercise any of these rights, please contact us at:

📧 support@bloomparcel.com

We will respond within a reasonable timeframe.

6. Data Retention

We retain personal information only as long as necessary for:

• Fulfilling orders
  
• Meeting legal obligations
  
• Resolving disputes
  
• Maintaining accurate business records
  

You may request deletion of your data at any time.

7. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may update this policy from time to time as our store grows or legal requirements change.

The latest version will always be posted on this page with the effective date updated.

Last updated: [2025.11.24]

🌸 Our Commitment

We believe every shopping experience should feel safe, warm, and trustworthy —

just like waiting for a seed to bloom.

If you have any questions about this Privacy Policy, please contact us anytime:

📧 support@bloomparcel.com

Welcome to Bloom Parcel — where every seed is sent with care and a little bit of hope.

By placing an order on our website, you agree to the following Terms of Service.

Please read them carefully before making a purchase.

1. Orders & Processing

1.1 All orders are prepared and packaged by hand to ensure quality.

1.2 Processing time is 10–20 business days before shipment.

1.3 You are responsible for providing accurate shipping, contact, and order information.

1.4 Once an order is placed and payment is confirmed, it cannot be modified or changed.

1.5 Before purchasing, please review the estimated delivery timeframe and your local planting season.

Because seeds are living products, germination success depends on planting time, climate, and environmental conditions.

We recommend ordering ahead of the suitable planting season for best results.

2. Payment

2.1 We accept secure payments through Shopify Payments, PayPal, and other supported gateways shown at checkout.

2.2 Your order will be confirmed once payment is successfully completed.

2.3 We do not store or have access to your full credit card details; all transactions are encrypted and securely processed by third-party providers.

3. Shipping & Delivery

3.1 We currently ship primarily to the United States.

3.2 Tracking information will be provided once the order has shipped.

3.3 Delivery time may vary depending on logistics, customs processing, or weather conditions.

3.4 Bloom Parcel is not responsible for delays caused by carriers, customs inspections, or circumstances outside our control.

3.5 Please ensure your shipping address is correct; orders with incorrect information may be delayed or returned by the carrier.

4. Returns & Refunds

4.1 Seeds are considered biological and perishable goods.

For this reason, we generally cannot accept returns or provide refunds once an order has shipped.

4.2 However, if there is an issue with your order — such as damaged, missing, or incorrect items — please contact us within 7 days of delivery.

4.3 You may be asked to provide photos to help us verify the issue.

Upon confirmation, we will provide one of the following:

• A replacement, or
  
• A refund, depending on the situation.
  

4.4 More details can be found in our full Refund Policy.

5. Product Information

5.1 Product photos and descriptions are provided for reference.

Actual color or packaging may vary slightly depending on lighting or supply batches.

5.2 Germination results may vary due to climate, soil conditions, planting methods, or other external factors beyond our control.

5.3 Bloom Parcel is not responsible for unsuccessful growth caused by unsuitable planting environments or seasonal timing.

6. Limitation of Liability

6.1 Bloom Parcel is not liable for any indirect, incidental, or consequential damages related to your use of our website or products.

6.2 You agree that your use of our products is at your own discretion and responsibility.

7. Contact Information

If you have questions about your order or need assistance, you can reach us at:

📩 Email: support@bloomparcel.com

We are always here to help, and we want every parcel to feel like a small gift — delivered with care and hope.